Items cannot be returned or exchanged for if you are unsatisfied with the items you received. To initiate a return, please contact us to get a Return Merchandise Authorization. Unopened items in new condition returned within 14 days will receive a refund or exchange for like item(s) pending a valid Return Merchandise Authorization number.Return shipping label is provided for manufacture damage and defects unless stated otherwise. Please contact us via email for any questions or inquiries and we will respond within 24-28 business hours. Thank you!